Returns & Exchanges

At THAT’S MY HOODie, we want you to love your fit, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed items. If your new favorite hoodie isn't quite right, we are here to make the exchange or refund process as smooth as possible.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.

3

Label and Ship

Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized shipping location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund or ship out your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing